Are you looking to be part of an achievement-driven and drama-free team working through the nation's leading company for outsourced dental billing services?
Here’s the kind of person who will be amazing at eAssist:
ERIN
Rebecca
Michelle
HOW eASSIST WORKS
Application & vetting
At eAssist, we test and verify capabilities through application, testing, and vetting to confirm each person invited meets our requirements to be a dental billing expert.
Seeking your dental practice perfect fit
We have 2,000+ active dental practices that we service, and 100 more joining each month. These dental practices are looking for their “perfect fit” Success Consultants to help them collect 100% of what they are rightfully owed.
Match made in digital heaven
Our matching algorithm and team of specialists will review your application, skills and expertise and connect you with a dental practice that is seeking a dental billing expert like you. It’s like a match-making service without any awkward blind dates!
Stellar customer service
To ensure all offices are pleased with their results and relationship, eAssist will conduct regular reviews for service satisfaction and provide feedback and coaching and resources as needed.
DENTAL BILLING JOBS AT eASSIST
We are always looking for qualified, talented and driven employees. The tools and support we provide help create opportunities for dental office team members from across the country to enjoy flexible, work-from-home opportunities providing dental billing, patient billing, insurance verification, and other services. Click the button below to see a full list of current position openings.
FAQs ABOUT eASSIST DENTAL BILLING JOBS
Pay is commission based and you will receive a compensation
model during the onboarding process. You are paid an hourly
advance of each office’s monthly commission based on your
state’s minimum wage. The office commission is based on the
size of insurance collections and varies from office to office.
If you are invited as an applicant, it can take 2-4 business weeks
to be onboarded and hired, once you have successfully made it
through all 10 Steps of the Applicant Experience.
Our 10-Step Applicant Experience
1. Assessment & Sign NDA
2. Recorded Interview Questions
3. Vetting & Culture Course Interview
4. Sign your Offer Letter
5. Background & Health Screen
6. IT Classroom & IT Orientation
7. Invited to Virtual Roadmap
8. Connect with Talent Placement
9. Register with People Services
10. Hired! Start Your First Office
One of the perks of being an as needed employee is the freedom & flexibility to set your own schedule, with most new employees starting part time. eAssist has some Brand Promises that we strive to achieve for the offices we serve, and some of these involve specific timelines. You may be able to meet those Brand Promises for an office working eight hours a week, or eight hours a day (depending on a number of factors), but there are usually some daily responsibilities. You may prefer working early in the morning, or later in the evening, but all services require working during some regular business hours. Otherwise, as long as you’re meeting the Brand Promises, communicating regularly with your team, and keeping your offices happy, you decide when you work!
You’ll want to make sure that you communicate your plans with your teammate and Team Leader in advance. One option is to take work with you if you’d like! Many eAssisters love to travel and as long as you have access to secure and reliable internet, load up that laptop and hit the road. You can also “take turns” with your teammate; you cover them for a few days for their vacation, and they’ll cover you for a few days. You may also find another trusted eAssister (with the help of your Team Leader) that you can have added to your office for a specified time to complete your responsibilities.
We have offices onboarding into our company every day. However, there are many variables to consider. Software knowledge, for example. If your only experience is with a practice management software that isn’t being used by many offices currently onboarding, you may experience a longer wait. In addition to software experience — your own preference can dictate how soon you accept an assignment. That’s right, you don’t have to accept the first opportunity that is offered to you! At eAssist, we truly want you to be successful, so we ask a lot of questions like: do you prefer posting or aging? A small, medium office, or a large office? Are you comfortable working with HMOs or Medicaid? Our Talent Placement Specialists and Team Leaders are always here to help.
Minimum PC Hardware/Software Requirements
- Windows11 Home or Pro; version 23H2 or higher OS
- I5 Processor with 2.3 GHz max boost speed or higher (AMD equivalent Ryzen 5 or higher)
- (Snapdragon Processors, Chrome books, IPad, or Tablets are NOT compatible with oursoftware)
- 8 GB RAM
- 256 GB Hard Drive (External Hard Drives are NOT acceptable as your Hard Drive)
- Ethernet Port or Adapter
- Webcam
At no time can your usage of RAM reach over 75%. You must maintain at least 25% of RAM for processing at all times.
Minimum Mac Hardware/Software Requirements
- MacOS 13.x Ventura or higher OS
- M Chip or Intel i5 Processor with 2.3 GHz max boost speed or higher
- 8 GB RAM
- 256 GB Hard Drive (External Hard Drives are NOT acceptable as your Hard Drive)
- Ethernet Port or Adapter
- Webcam
- Min Download Speed: 10 Mbps
- Min Upload Speed: 2.0 Mbps
- Max Ping Test: Less than 50 MS
Cable, DSL, and Fiber-Optic can be used for internet providers. We do require a minimum of a 2.0
provider. You are not required to work off an Ethernet Connection, but this is recommended for best
practice and will often resolve speed issues.
Currently, Satellite and Hot Spot (cell tower) providers are not sufficient for your permanent
internet connection.
*You can set your computer aside for eAssist use if you would like, though it is not required. However,
it is recommended that you have a user solely dedicated to eAssist on your computer.
If you are traveling, internet service where you are may not work and you are required to be on a private network.
We perform monthly audits of devices.
. If you have a computer in the network that has not been active for more than 30 days, you will receive a notification that your computer shows inactive in our network. If you are still actively using this computer, please sign in and log into one of your offices to reconnect it to our network. If this is not done, the computer will be removed from all eAssist systems (AV, Splashtop).
Upon joining eAssist, we will provide an antivirus for you to ensure HIPAA compliance. It is important to make sure that it isn’t uninstalled or disabled at any time in order to protect you from any liabilities. Do not add any 3rd party antivirus software to your computer. If at any time your computer becomes non-compliant, you will have 30 days to update or replace your computer or
your connections may be removed.